Last updated: January 2026. This policy outlines how FlowDesk (formerly Mixed CRM) collects, uses, and protects your data.

1. Introduction

FlowDesk is committed to protecting your privacy. We provide deal flow infrastructure for property developers. This policy applies to information we collect when you use our website or services.

2. Information We Collect

Account Information: Name, email, phone number, and billing details.
Customer Data: The property and lead data you upload to our system remains your property.
Usage Data: How you interact with our platform (logs, device info).

3. How We Use Your Information

We use your data to:

Provide and maintain the FlowDesk service.
Process transactions and billing.
Send administrative information (updates, security alerts).
Prevent fraud and abuse.

4. Your Customer Data

We do not sell your customer data. The leads and inventory data you store in FlowDesk belongs to you. We access it only when necessary to provide support or as required by law.

5. Data Security

We use enterprise-grade encryption (TLS/SSL) for data in transit and at rest. Access to production data is restricted to authorized personnel only.

6. Contact Us

If you have questions about this policy, please contact us at hello@flowdesk.io.